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Dive into our world and find out what we have to say about technology, UX, and software development.

Integrating UX and Agile

Producing great user experiences in an Agile environment can be a challenge. As a designer who has been working in the User Experience (UX) field for over 20 years and as part of Agile teams since 2006, I have truly come to embrace Agile. Dare I say, often I prefer it. As the product releases move ever faster, Agile, Kanban and other Lean methods are here to stay. It’s time for the UX field to get better educated on these topics and embrace change. Many aspects of Agile and Lean methodologies are good for UX. Here are a few tenets of going Agile-Lean that we should be using to our advantage:

Customer 360: Financial Services

Graph, Enterprise search, and enterprise analytics for financial services. Specific topics include customer 360, best next conversation, cross-sell and up-sell for product recommendation, and churn avoidance.

A Fraud Series - Part Six: Insider Threat Security

An insider threat is a vulnerability of a system resulting from people within the organization. This can be intentional or unintentional: accidental breaches due to negligence or phishing are possible. Using the Connected Toolkit, we can use data from within a company’s system to predict where potential insider threats will occur.