UX & Design

Revolutionizing user experiences at the intersection of data & design

Transform usability and usefulness to build products that drive revenue and customers love using. Adopting a full-stack approach to design intuitive and effortless interfaces, we craft the right thing, beautifully.

How we do it

Product-led design

From discovery to fully working product, we adopt a comprehensive approach incorporating customer experience (CX), user experience, and exceptional design. Our UX teams connect you with your target market and expert users to drive real competitive advantage.

User Research

Focus groups, front door tests, surveys and in depth interviews to collect validated feedback to inform your innovation roadmap.

UX Assessments

Assess existing product interfaces with tried and tested methodologies to guarantee we keep what works, fix what’s broken, and innovate entirely new experiences.

UX Modernization

Deploy the latest thinking and best practices to implement smooth and effortless experiences and modernize how you surface your data to users.

Simplify Complex Workflows

Our UX and data engineering expertise means we are highly skilled with vast datasets in highly regulated and challenging environments. We know how to make data work for you to streamline workflows.

UX Prototyping

From data-driven prototypes to streamlined click-through design interfaces, we know how to pick the right path and evaluate the most effective next step for your product.

AI-Driven Experiences

Harness the latest developments in retrieval-augmented generation, artificial intelligence, generative AI and machine learning to create first-class experiences for all users.

Mobile Experiences

Deliver first class moments across all platforms to extend your innovation beyond the enterprise and into the hands of your expert users and customers on the move.

UX for Expert Users

We turn complex and disconnected data into interactive and explainable interfaces that tell a powerful story and reduce the cognitive load on your expert users.

Case Study

Our work in UX and Design

Industry-defining marketplace designed to disrupt the telco industry and increase revenue

Seeking to revolutionize how telcos design and provision mobile device plans, our client envisioned a groundbreaking new product.

Results

Innovation - The platform has eliminated weeks of back-and-forth with IT to develop, test, and deploy plans. Its flexibility and intuitive GUI empower customers to self-serve, experiment, and adapt in real time while reducing costs, and minimizing churn.

UX/UI/CX - Our UX teams designed and created an intuitive frontend to an incredibly complex backend for telcos to effortlessly interact with and gain deep insight into plan performance and churn risk to inform decisive action. The new platform allows telcos to curate plans in weeks rather than months.

Custom Software Development - Bringing such an innovative idea to life took a full-stack software development approach. Our data and software engineers crafted the highly flexible platform from the ground up, making it easy for telcos to build new plans and better serve their customers. 

Outcomes

Innovative and Intuitive Experiences that drive business value

Whether you need to drive revenue, improve customer acquisition, cut costs, or increase process velocity, we stay true to your objectives and get it done. Fast. Working hand in hand with engineering and product teams, our UX and design experts ensure we build the right thing, designed for the right people, with the right functionality, at scale.

Elevate Adoption

Use cutting edge technology to improve usability and surface value to users. Our UX and design teams rigorously test and optimize to make everything as intuitive as possible for users and make user adoption inevitable.

Modern Interface Design

Empower your expert users to access what they need however they need it and delight customers at every touchpoint. We have decades of experience building enterprise platforms complete with configurable front ends to make sense of complicated datasets for all users.

Full Strategic Roadmap

Chart your long-term product development and draw up executable plans to get you there. Our UX and product experts have designed hundreds of delivery roadmaps for entire product suites, focused on business value at scale, for organizations of all sizes.

Drive Revenue Growth

Craft exemplary experiences that keep your customers happy and coming back for more. We help our clients build market-leading platforms and experiences that minimize churn while optimizing acquisition to drive growth.

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Our Process

How we work with you

With rigorous and dependable operating procedures battle-tested in complex environments, we hit the ground running and drive innovation fast. Whether waterfall, Lean Agile, product-led or hybrid, our cross-functional teams are your strategic partners at any stage of innovation, collaborating deeply and remaining focused on delivering your business outcomes with ruthless efficiency.

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Discovery

We conduct deep research and validation to ensure we understand your challenges and identify precisely what’s needed to achieve your business goals.

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Solve for Complexity

Ideas are turned into concepts and road maps to zero in on the right path forward and tackle complexity early.

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UX Design

What good is a beautiful product if your users don’t use it? Our UX teams rigorously market-test ideas and innovation to guarantee a product that’s both useful and usable.

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Software Innovation

From product selection to bolt-on software accelerators and everything in between, we'll create the foundation for a market-leading product primed to scale.

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Software Development

Focused on delivery and implementation, our teams will execute a solution that drives your business forward and solves problems for end-users.

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Delivery

Once launched, we'll set you up for ongoing success with a custom-tailored training and onboarding plan. Complete with support and maintenance, we keep you operating at full speed.

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Our Insights

Learn more about our work

GenAI in Finance: Increase Usability, User Trust, and Productivity in AI-Driven Finance Workflows

iscover how GenAI is revolutionizing Finance. Learn about strategies to create intuitive AI-driven experiences that improve usability, build trust, and address unique challenges faced by financial professionals and consumers.

UX Design for Data Intensive Products & Expert Users

Learn how to create intuitive and effective interfaces for domain experts. Discover strategies for working with complex data sets, visualizing information, and leveraging AI. Build a strong foundation for data-driven product development.

Modernize Your Finance Desktop: Building Cutting-Edge Apps with FDC3 & OpenFin

Watch our webinar and learn to modernize finance desktops with FDC3 & OpenFin. Streamline development, enhance UX, and future-proof apps.

What will we build together?

Let’s build compelling user experiences to accelerate your business. Our UX & Design teams are ready to help you understand your problem and build the perfect solution.