Cross-Selling & Up-Selling

Example of how financial institutions can use an all encompassing view of their customer to cross-sell and up-sell.

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Customer 360

Patient 360 in Health Care

• Next Best Conversation

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Customer 360

Churn Avoidance & Treasure Mapping in Finance

• Churn Sentiment

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• Churn Interaction

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Customer 360

Cross-Selling & Up-Selling

• Product Marketing

• Customer View

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Customer 360

Banking Without Borders in Financial Services

• Similarity / Influence

• Multiple-lines Business

• Recommendations

Customer 360

Customer 360 in Retail

• Cross Sell / Up Sell

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Customer 360

Customer 360 in Real Estate

• Recommendation

• Cross Sell / Up Sell

• Relationship Mapping

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