Expero is partnered with some of the leading data technologists in the world. We solve complex problems that packaged software and canned solutions cannot. We will infuse your current technology with best of breed Graph and Machine Learning tools and techniques.
The Expero process is not accomplished in a vacuum, but instead in a collaborative joint delivery process. Our INSIGHT methodology is Agile-based and designed for maximum output with minimal time. Our end goal is to create business changing applications that are not just visually attractive but drive revenue, cut costs, and decrease time to market.
The overall churn rate across industries sits at 6.73%, but with the help of predictive analytics, cost standards, and more, Expero can help you drive the advancement of customer-focused recommendations while employing real time logistics in an easy-to-use, cost-effective solution.
Targeting prospect customers has never been easier thanks to smart targeting and campaign management. For a deeper look, we offer segmentation for customer targeting by demographic, along with the ability to view individual journey maps.
Avoid churn with customer scoring, augmented by machine learning and graph to pinpoint silent complaints and take action immediately. Elevate your customer retention one step further with personalization capabilities that optimize by product, customer relationships, and loyalty.
Customize recommendations for cross selling and upselling, or use specific case recommendations for the best next conversation. With graph and machine learning, you can utilize customer analytics to bring new patterns to light that you’ve never seen before.