Customer 360

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Expero’s Customer 360 software helps companies find deep connected customer patterns; provides improved accuracy for lead generation, campaigns, and sales; decreases customer churn; allows for increased predictive analytics; and gives real time recommendations and improved customer experiences.
DemoBusiness CaseModulesSpecs & DocumentsSupport

Key Use Cases

  • KYC - Customer 360
  • Next Best Conversation
  • Churn Avoidance
  • Campaign Analytics
  • Cross-Sell | Upsell
  • Prospect Targeting

Business Case

Featured Value Points

  • Decrease false positives
  • Increase marketing and sales accuracy
  • Visualize deep link patterns for cross-sell and upsell
  • Real time alerts
  • Anomaly Detection
  • Proactive intervention
  • Reduced customer acquisition cost

ML + Visualization Characteristics

  • Built-in analytics
  • Visualization - explainable ML/AI
  • No-code interaction
  • Pattern & community algorithms
  • Deep learning/Model interpretability

Modules

Pre-built software modules minimize time to market, reduce cost and enable teams to configure visualizations for various users

Key Use Cases

  • KYC - Customer 360
  • Next Best Conversation
  • Churn Avoidance
  • Campaign Analytics
  • Cross-Sell | Upsell
  • Prospect Targeting

Dashboard Module

Scenario - What If

Analytics

Data Explorer

Anomaly Management

Work Flow Management

Reporting

Entity Resolution

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Functionality for Every User Role

Using the C360 Software, we can accelerate the steps it takes to detect customer churn and sales and marketing anomalies, and analyze deep links and relationships faster, and more accurately.

Key Users

  • ML & Data Analysts
  • IT & Operations
  • Product Managers
  • Campaign Analysts
  • Churn Avoidance Specialists
  • Lead Generation
  • Customer Success & Sales Executives
Schedule a Demo

Modules

Dashboard Module

Scenario - What If

Analytics

Data Explorer

Anomaly Management

Work Flow Management

Reporting

Entity Resolution

Schedule a Demo

Support

We’re here to provide an optimal set of services that fit your unique needs.

Support Services

Select from 3 standard packages, or choose the support that best fits your organization’s demands.

Maintenance Services

We’ll keep you informed on the latest product updates, and ensure that you’re kept up and running.

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Not seeing the software solution for your needs?

Our expert consultants can work with you to build a solution. We’re sure of it.