Real-time fraud detection platform for major US banking institution

Modernizing a complex technology stack to create a comprehensive, real-time fraud detetion, prevention and case manaement solution for a leading national banking institution

Dashboard

Use Case

Customer Challenges

Multiple Challenges including:

  • UI and User Experience
  • Custom Software Development
  • Technology & Platform Integraton

Delivered Results

UI and User Experience - The Expero team worked with business and IT teams to gather and configure innovative UI visualizations and workflow patterns based upon how different levels of investigators would interact with complex case information. These were curated and defined using an agile project with low and high fidelity work products. The end result was a comprehensive application and Customer Experience for the overall detection, alert tracking and investigation and the hand off to US Government investigators and FinCen for prosecution.

Technology & Platform - The customer had a large and complex technology stack build over many years. The Expero team had to assess and create a unique new, fast and performant analytics and risk data capability. The new architecture software stack seamlessly integrates into existing platform while providing new features for real-time analytics calculations.

Expero Connected Technology Accelerators and Custom Development - The Expero Connected Financial Crimes platform was installed and configured. This effort included multiple types of AI/ML and graph database analytics platforms. These different types of analytics are combined in a semantic database layer that includes: TimeSeries, Geographic analytics, supervised, unsupervised and traditional data science methods. Multiple 3rd party tools had to be connected and integrated for the complete solution. The Expero solution was installed, performance tuned, user tested and rolled out in production.

Expero Solution

A new Commercial first-party fraud detection solution including a modern architectural software stack that worked seamlessly with existing internal platform while allowing for real-time analytics and alerts. This new UI enabled greater analytics insights and risk data capabilities therefore increasing productivity and improving the investigators and user's customer experience and overall detection of Commercial first-party fraud.

Investigate Alerts for Risky Networks

Inspect Risky Transactions

Build a Case with Snapshots

Discover Hidden Relationships

What will we build together?

Let’s craft innovative, market-leading software to accelerate your business. Our software and data engineering teams are ready to solve your complex problems and help you grow.