Multiple Logins

‍Q: I’m having trouble convincing others on the team that we should just have one login. What do you think?

Multiple Logins

Fill out form to continue
All fields required.
Enter your info once to access all resources.
By submitting this form, you agree to Expero’s Privacy Policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Expero Staff

September 15, 2005

Multiple Logins

‍Q: I’m having trouble convincing others on the team that we should just have one login. What do you think?

Tags:

Q: Our web-based application currently requires two logins to use: one for the application and one for each module under the application. I’m having trouble convincing others on the team that we should just have one login. What do you think?

Having multiple logins impacts two key usability heuristics. It is a barrier to efficiency, creating two steps where there should be one, and it may cause user confusion by making the system status less obvious (“Am I logged in or not?”). Ideally, re-architect the system so that users only have one login. Alternatively, carefully communicate system status to the user to minimize confusion.

User Audience

Services

Project Details