Transforming the Plan Sponsor Experience for Sun Life Canada's Group Retirement Services

Sun Life’s Group Retirement Services partnered with Expero to modernize its digital tools. Leveraging Expero’s Connected Finance suite, they created a streamlined platform that empowers plan sponsors with faster, more intuitive fund analytics, reporting, and administration.

Use Case

Sun Life’s Group Retirement Services supports numerous Canadian employers in managing

workplace savings plans. To better serve plan sponsors—who play a critical role in selecting

and overseeing investment offerings—Sun Life set out to reimagine their digital tools to be

faster, more intuitive, and more inclusive.


They partnered with Expero and their Connected Finance suite to build a modern platform that

simplifies plan decision-making while enabling secure, efficient fund analytics, reporting, and

administration.

Customer Challenges

Plan sponsors face complex decisions that impact the financial futures of plan members. Sun

Life needed a digital solution that could:

● Simplify the fund evaluation process

● Analyze detailed information and reports about funds

● Support users across multiple languages and accessibility needs

● Provide administrative capabilities for ongoing fund management

● Align with Sun Life’s commitment to innovation, compliance, and customer-centricity

Delivered Results

Expero Solution

Interactive Fund Research Screener

A modern, accessible, and multilingual tool that helps plan sponsors explore fund options,

filter choices, and make informed decisions quickly. Designed for performance and simplicity,

the screener delivers:

● Lightning-fast filtering and comparison

● Compliance with AODA and WCAG accessibility standards

● French and English language support

● A mobile-responsive experience for anytime access


Fund Administration Portal

A powerful interface that allows Sun Life administrators to manage and configure fund

offerings within the supported plans. Key capabilities include:

● Easy updates to product lineups

● Controlled access

● Seamless integration with existing Sun Life systems

● Usage and administration in one place, without the need to bounce around between

disparate systems

Conclusion

By partnering with Expero, Sun Life’s Group Retirement Services transformed the way plan sponsors interact with their digital tools—enabling faster, smarter, and more inclusive retirement plan management. The result is a modern, scalable platform that reflects Sun Life’s leadership in client-focused innovation and long-term financial well-being. The rapid time to market allows Sun Life to stay ahead of its competitors and continue providing enhanced experiences for its users.

Overview

Sun Life’s Group Retirement Services supports numerous Canadian employers in managing

workplace savings plans. To better serve plan sponsors—who play a critical role in selecting

and overseeing investment offerings—Sun Life set out to reimagine their digital tools to be

faster, more intuitive, and more inclusive.


They partnered with Expero and their Connected Finance suite to build a modern platform that

simplifies plan decision-making while enabling secure, efficient fund analytics, reporting, and

administration.

The Challenge

Plan sponsors face complex decisions that impact the financial futures of plan members. Sun

Life needed a digital solution that could:

● Simplify the fund evaluation process

● Analyze detailed information and reports about funds

● Support users across multiple languages and accessibility needs

● Provide administrative capabilities for ongoing fund management

● Align with Sun Life’s commitment to innovation, compliance, and customer-centricity

Our Solution

Interactive Fund Research Screener

A modern, accessible, and multilingual tool that helps plan sponsors explore fund options,

filter choices, and make informed decisions quickly. Designed for performance and simplicity,

the screener delivers:

● Lightning-fast filtering and comparison

● Compliance with AODA and WCAG accessibility standards

● French and English language support

● A mobile-responsive experience for anytime access


Fund Administration Portal

A powerful interface that allows Sun Life administrators to manage and configure fund

offerings within the supported plans. Key capabilities include:

● Easy updates to product lineups

● Controlled access

● Seamless integration with existing Sun Life systems

● Usage and administration in one place, without the need to bounce around between

disparate systems

Our Approach

Conclusion

By partnering with Expero, Sun Life’s Group Retirement Services transformed the way plan sponsors interact with their digital tools—enabling faster, smarter, and more inclusive retirement plan management. The result is a modern, scalable platform that reflects Sun Life’s leadership in client-focused innovation and long-term financial well-being. The rapid time to market allows Sun Life to stay ahead of its competitors and continue providing enhanced experiences for its users.

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