Waystone Vantage Portal: Powering Total Connectivity in Fund Administration

Waystone partnered with Expero to design and build the Vantage Portal, a modern digital platform that unifies fund data, workflows, and investor communications in one secure environment. The result is real-time visibility, streamlined operations, and a differentiated client experience that positions Waystone as a technology-driven fund administrator.

Use Case

Waystone partnered with Expero to design and build the new Vantage Portal. Waystone built Vantage to solve a core problem in fund administration: fragmented operations and communications between fund managers, administrators, and investors.This centralized digital platform delivers total connectivity by unifying data, workflows, and reporting in one intuitive experience. Waystone’s goal was to modernize how fund data information is accessed, streamline operational processes, and create a differentiated connected digital experience that supports scale and future growth.

Expero collaborated with Waystone’s product and technology stakeholders to architect, design, and develop a scalable portal that consolidates real-time NAV data, fund reporting, document management, capital event workflows, and investor communications together in a single environment built for clarity, accessibility, and continuous innovation. The result is a competitive advantage for Waystone in a world where fund managers need their fund administrators to be technology partners, delivering real-time data access and workflow automation, not just periodic reporting.

Customer Challenges

Waystone required a flexible and enterprise-grade digital platform capable of supporting the complexity of global fund operations. Key challenges include:

  • Waystone needed a platform capable of unifying fund accounting, investor reporting, and document workflows previously managed across multiple systems, creating a stronger foundation for growth and innovation.  
  • Manual and time-intensive processes for NAV approvals, reporting cycles, and capital event management. 
  • Data silos that limited real-time visibility into valuations, holdings, and transactional activity. 
  • Limited investor self-service, making it difficult for clients to access documents, track transactions, or view reporting without manual intervention, resulting in staff-intensive administrative tasks that drove up the cost of service.. 
  • A need for consistent brand experiences and white labeling that worked across multiple client types and asset classes.


Waystone needed a modern and extensible platform that unified these workflows, reduced operational burden, and provided seamless and accurate access to data around the clock. 

Delivered Results

Expero Solution

Expero partnered with Waystone to architect, design and build the Vantage Portal. The solution delivers: 

  • Easy to use Expero Connected(™) Holdings Grid Explorer 
  • Real-time NAV and fund data visibility across all asset classes 
  • Automated approval workflows for NAVs, financial statements, and investor reports
  • Capital call and distribution workflow automation 
  • Secure document management with tagging, version control, alerts and audit trails 
  • Nested document views for managers & investors
  • Custom analytics dashboards reporting tools 
  • Investor self-service with in-screen viewing and bulk downloads 
  • Full white label capability for client level branding
  • Comprehensive Admin Capabilities: Features like impersonation, document replacement, and re-notification, alongside integrated investor, contact, and fund management.

The platform integrates with key fund accounting and investor servicing systems including InvestOne and InvestTran. The solution also provides enterprise level security, multi-factor authentication, and full compliance audit tracking. 

User Experience and Product Alignment 

  • Conducted UX discovery sessions with fund managers, investor service teams, and operation teams to align product direction with strategic objectives and real-world workflows.
  • Translated complex financial workflows into intuitive and clean user interfaces based on our extensive finance knowledge. 
  • Designed scalable, flexible UI frameworks that support multiple fund types and branding requirements. 

Technical Architecture and Integration 

  • Designed a modular architecture that aggregates real-time data from multiple fund accounting platforms. 
  • Delivered secure APIs, event-driven workflow automation, and improved data validation. 
  • Implemented end-to-end audit logging and compliance tracking within the platform. 

Workflow Modernization

  • Digitized and connected NAV approvals, capital event processing, and reporting.
  • Created rule-based routing, commenting, notifications, and approval paths that facilitate human-to-human collaboration, making it easy for fund managers and teams to communicate, review, and approve work directly within the platform.  
  • Reduced reliance on manual time consuming tasks like email and spreadsheet based processes. 

Iterative Delivery and Collaboration

  • Expero engineers and designers worked closely with Waystone’s internal teams to ensure continuous alignment
  • Delivered features in iterative releases to incorporate feedback throughout the build. 
  • Workflow validation at each phase of the build ensured successful, rapid adoption across all operational teams. 
  • Our team provides ongoing development support to continuously enhance and improve applications


Key Benefits 

Benefits for Fund Managers

  • Real-time access to NAVs, holdings, transactions, and financial statements.
  • Streamlined approval cycles with automated and traceable workflows 
  • Reduced operational bottlenecks and manual processing 
  • Consolidated reporting dashboards that support faster and better decision making 

Benefits for Investors

  • Secure and continuous access to documents and statements 
  • Full transaction tracking with transparent audit history 
  • Faster reporting delivery with less reliance on support teams 
  • Clean and intuitive portal experience, including bulk downloads and in-portal document viewing 
  • White label support for customized branding 

Benefits for Waystone 

  • A modern and scalable platform aligned with long-term growth goals 
  • Reduced operational overhead and manual intervention 
  • Stronger client satisfaction and improved investor engagement with future releases
  • Differentiation in a competitive fund administration market 

Takeaway 

The Vantage Portal demonstrates the impact of combining modern engineering with thoughtful user-centered design to create total connectivity across the fund ecosystem. Expero helped Waystone consolidate critical workflows and data into a single, secure platform that drives efficiency and elevates the experience for both fund managers and investors. 

With a flexible architecture and a connected design approach, the platform provides a strong foundation for continued growth, scalability, and the rapid introduction of new capabilities as Waystone expands its global footprint and serves a wider range of asset classes and client needs. 

Overview

Waystone partnered with Expero to design and build the new Vantage Portal. Waystone built Vantage to solve a core problem in fund administration: fragmented operations and communications between fund managers, administrators, and investors.This centralized digital platform delivers total connectivity by unifying data, workflows, and reporting in one intuitive experience. Waystone’s goal was to modernize how fund data information is accessed, streamline operational processes, and create a differentiated connected digital experience that supports scale and future growth.

Expero collaborated with Waystone’s product and technology stakeholders to architect, design, and develop a scalable portal that consolidates real-time NAV data, fund reporting, document management, capital event workflows, and investor communications together in a single environment built for clarity, accessibility, and continuous innovation. The result is a competitive advantage for Waystone in a world where fund managers need their fund administrators to be technology partners, delivering real-time data access and workflow automation, not just periodic reporting.

The Challenge

Waystone required a flexible and enterprise-grade digital platform capable of supporting the complexity of global fund operations. Key challenges include:

  • Waystone needed a platform capable of unifying fund accounting, investor reporting, and document workflows previously managed across multiple systems, creating a stronger foundation for growth and innovation.  
  • Manual and time-intensive processes for NAV approvals, reporting cycles, and capital event management. 
  • Data silos that limited real-time visibility into valuations, holdings, and transactional activity. 
  • Limited investor self-service, making it difficult for clients to access documents, track transactions, or view reporting without manual intervention, resulting in staff-intensive administrative tasks that drove up the cost of service.. 
  • A need for consistent brand experiences and white labeling that worked across multiple client types and asset classes.


Waystone needed a modern and extensible platform that unified these workflows, reduced operational burden, and provided seamless and accurate access to data around the clock. 

Our Solution

Expero partnered with Waystone to architect, design and build the Vantage Portal. The solution delivers: 

  • Easy to use Expero Connected(™) Holdings Grid Explorer 
  • Real-time NAV and fund data visibility across all asset classes 
  • Automated approval workflows for NAVs, financial statements, and investor reports
  • Capital call and distribution workflow automation 
  • Secure document management with tagging, version control, alerts and audit trails 
  • Nested document views for managers & investors
  • Custom analytics dashboards reporting tools 
  • Investor self-service with in-screen viewing and bulk downloads 
  • Full white label capability for client level branding
  • Comprehensive Admin Capabilities: Features like impersonation, document replacement, and re-notification, alongside integrated investor, contact, and fund management.

The platform integrates with key fund accounting and investor servicing systems including InvestOne and InvestTran. The solution also provides enterprise level security, multi-factor authentication, and full compliance audit tracking. 

Our Approach

User Experience and Product Alignment 

  • Conducted UX discovery sessions with fund managers, investor service teams, and operation teams to align product direction with strategic objectives and real-world workflows.
  • Translated complex financial workflows into intuitive and clean user interfaces based on our extensive finance knowledge. 
  • Designed scalable, flexible UI frameworks that support multiple fund types and branding requirements. 

Technical Architecture and Integration 

  • Designed a modular architecture that aggregates real-time data from multiple fund accounting platforms. 
  • Delivered secure APIs, event-driven workflow automation, and improved data validation. 
  • Implemented end-to-end audit logging and compliance tracking within the platform. 

Workflow Modernization

  • Digitized and connected NAV approvals, capital event processing, and reporting.
  • Created rule-based routing, commenting, notifications, and approval paths that facilitate human-to-human collaboration, making it easy for fund managers and teams to communicate, review, and approve work directly within the platform.  
  • Reduced reliance on manual time consuming tasks like email and spreadsheet based processes. 

Iterative Delivery and Collaboration

  • Expero engineers and designers worked closely with Waystone’s internal teams to ensure continuous alignment
  • Delivered features in iterative releases to incorporate feedback throughout the build. 
  • Workflow validation at each phase of the build ensured successful, rapid adoption across all operational teams. 
  • Our team provides ongoing development support to continuously enhance and improve applications


Key Benefits 

Benefits for Fund Managers

  • Real-time access to NAVs, holdings, transactions, and financial statements.
  • Streamlined approval cycles with automated and traceable workflows 
  • Reduced operational bottlenecks and manual processing 
  • Consolidated reporting dashboards that support faster and better decision making 

Benefits for Investors

  • Secure and continuous access to documents and statements 
  • Full transaction tracking with transparent audit history 
  • Faster reporting delivery with less reliance on support teams 
  • Clean and intuitive portal experience, including bulk downloads and in-portal document viewing 
  • White label support for customized branding 

Benefits for Waystone 

  • A modern and scalable platform aligned with long-term growth goals 
  • Reduced operational overhead and manual intervention 
  • Stronger client satisfaction and improved investor engagement with future releases
  • Differentiation in a competitive fund administration market 

Takeaway 

The Vantage Portal demonstrates the impact of combining modern engineering with thoughtful user-centered design to create total connectivity across the fund ecosystem. Expero helped Waystone consolidate critical workflows and data into a single, secure platform that drives efficiency and elevates the experience for both fund managers and investors. 

With a flexible architecture and a connected design approach, the platform provides a strong foundation for continued growth, scalability, and the rapid introduction of new capabilities as Waystone expands its global footprint and serves a wider range of asset classes and client needs.