18 months total (3 Releases - 3 Months to 1st release)
Agile UX process
A UX AS POWERFUL AS THE ICONIXX ENGINE
Sales compensation plans can be quite complex with rules, data relationships and formulas that all need to be modeled. Typically requiring assistance from field engineers to create theses complex models.
As part of moving to the cloud, we created a new user experience that put the power of the Iconixx engine in the hands of domain expert users while simplifying complex data modeling and rule building tasks
In order to ensure user adoption, the new UX was driven by user input and feedback. Lean user testing methods were used to engage with users throughout the project.
AN ECSTATIC CUSTOMER & HAPPY USERS
Iconixx and their customers have been ecstatic with the results. When users saw early wireframes and prototypes their reaction was "Iconixx - you get it!" The UX design and user research work done by Expero continues to inform product requirements and roadmaps.
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