THE PROBLEM

How can we manage insurance claims in a more personalized way?

Patients are increasingly expecting both highly personalized care and transparency around medicine and costs. As a result, an ,insurance company aims to provide its members with more financial transparency and personalized service, but it's not a straightforward task. Patients' health data is frequently siloed, incompatible or incomplete, and interoperability between systems is often nonexistent or disjointed.

USER GOALS

Management of Insurance Claims

  • View member ,health insurance claims and significant medical events over time by care plan.
  • Correlate claims and acute issues to comorbidities.

Personal Medical Information Hub

  • View basic member profile information.
  • Search for and view details of claim history, medical history and communication history for a specific member.

DATA DISCOVERY

1. Look at the data source.

2. Slice data to gain insights.

DATA VISUALIZATION