Customer 360 Solution

Model Interpretability

Treasure Mapping

ML Operations

System Control

Model Development

Forecasting & Prediction

JUMPSTART YOUR INITIATIVE

Give your technical team a boost with the EXPERO CUSTOMER 360 SOLUTION to jumpstart your application development effort. Decrease time to market with this cutting-edge technology. Our team created this solution after working extensively with various tools for developing large mission critical Enterprise applications. This solution is designed for business and non-technical teams in the creation of rapid proof of concepts, proving new technology concepts and developing full enterprise applications. Speak to one of our experts to identify how this technology can cut costs and increase time to market for the development of your application. Using the Expero solution allows you to focus on your business by offering a "finish-to-order" solution.

Executive Summary

Solution Modules

Engagements

Solution Engagements

Acquire

Retain

Grow

Data assessment focused on business goals and user enablement.

Working data pipeline prototype for data/user subset, from experimentation to deployment.

Working data pipeline, scalable to your organization from experimentation to deployment.

Smart Targeting - Prospecting for Customers

Campaign Management - Targeting New Prospects & Customers

Segmentation - Demographic Customer Targeting

Analytics - Acquisition Scoring and Machine Learning (outbound, email, social, etc.)

Analytics - Prospect Journey Mapping and Machine Learning & Graph

Social - Graph & Machine Learning for recommendations

Single Customer - New | Journey Map

Churn Avoidance - Identify and intervene with Machine Learning & Graph

Silent Complaints - Identify & Avoid

Personalization - Optimize by Customers products & relationships

Loyalty - Pattern matching and recommendations with Graph & Machine Learning

Customer Scoring - Influence, Risk, Churn potential, etc.

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Cross Sell | Upsell - Customize Recommendations

Best Next Conversation - Specific Case recommendations

Predict - Customer Needs Journey

Optimize - Customers Journey with Graph & Machine Learning

Analytics - "Treasure Map" for "Correlations not seen before"

Analytics - Analyze spending & investment patterns

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JUMPSTART YOUR INITIATIVE

View our Gallery

Included Technologies

Preferred Technologies

Why Our Solution is Different

Data Storage & Technology Under the hood:

Open Source & 3rd Party Commercial Products Your Choice

NoSQL: Large data storage & fast query
Time Series Data Storage: Historical
Graph Engine: Use new Graph Data Model view for relationships view not SQL view (Available as 3rd Party Products or Open Source)
Search: Enterprise Search and real time abilities
Analytics: Enterprise Analytics & massive historical ability
Machine Learning: Ability to use current ML algorithms or customize

Ways to Own it : You are the customer & you tell us

Buy It

You own the keys & the code
Source Code: Own the source code, create & modify
UI Screens: The dashboards, visualizations & the technical platform: Databases & Data Schemas
All elements of full system

Buy It & Let Expero Support It: You own it, but we can be your Tech team

Own the code and the technology platform
Let Expero Manage updates, & new features: Your IT team supports platform and infrastructure

Rent It: Let us to be your Tech team and you grow your business

Let Expero support, manage & do the heavy lifting on your behalf
You go run the business & we will handle the rest

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FAQ's About Supply Chain Solutions

I Already have a CRM & Inventory System

This is NOT a replacement for those core systems.
This is designed as a flexible real time analytics & planning tool
Don’t see your problems in the rear view mirror. Reports that are 1 day in arrears can be eliminated.
This analytics system is designed to enhance and uplift what you already have

Leave Legacy Systems & Data systems in Place