Stakeholder Alignment

Q: How am I supposed to design when I don’t know what I’m designing?

Contact us

Stakeholder Alignment

Q: How am I supposed to design when I don’t know what I’m designing?

Fill out form to continue
All fields required.
Enter your info once to access all resources.
By submitting this form, you agree to Expero’s Privacy Policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Q: I’m designing the UI for an application, and people here have different ideas about what this product should do. How am I supposed to design when I don’t know what I’m designing?

This is a common problem, especially when requirements haven’t been written down and agreed on by the project and business stakeholders. We recommend doing a stakeholder survey early in the project, to help align the stakeholders. The survey should ask each stakeholder to define:

  • key business goals of the project (increase user adoption, reduce support costs, etc.)
  • user experience metrics (efficiency, learnability, etc.)
  • which personas or user types to target
  • key use cases or user tasks
  • the top features and functions
  • relevant technologies that will affect the user interface
  • branding guidelines
  • etc.

Try to limit the number of stakeholders here to 6 people. Good luck with that.

Some of the stakeholders won’t have data or opinions about some of the questions, and that’s fine. They can skip those questions.

Analyze and summarize the data, and present the results to the stakeholder team. Get everybody in one meeting, and point out where there is agreement and disagreement. Where there’s disagreement (and there might be a lot), get the stakeholders to discuss, iron out the differences, and achieve alignment/Nirvana.

Often, stakeholders disagree because they rely too much on their personal opinions and guesses instead of on data from customers and end-users. You can make this whole process go smoother if you are armed with good data to inform the team’s decisions.

User Audience

Services & capabilities

Project Details

Technologies

Expero Staff

May 13, 2010

Stakeholder Alignment

Q: How am I supposed to design when I don’t know what I’m designing?

Tags:

Q: I’m designing the UI for an application, and people here have different ideas about what this product should do. How am I supposed to design when I don’t know what I’m designing?

This is a common problem, especially when requirements haven’t been written down and agreed on by the project and business stakeholders. We recommend doing a stakeholder survey early in the project, to help align the stakeholders. The survey should ask each stakeholder to define:

  • key business goals of the project (increase user adoption, reduce support costs, etc.)
  • user experience metrics (efficiency, learnability, etc.)
  • which personas or user types to target
  • key use cases or user tasks
  • the top features and functions
  • relevant technologies that will affect the user interface
  • branding guidelines
  • etc.

Try to limit the number of stakeholders here to 6 people. Good luck with that.

Some of the stakeholders won’t have data or opinions about some of the questions, and that’s fine. They can skip those questions.

Analyze and summarize the data, and present the results to the stakeholder team. Get everybody in one meeting, and point out where there is agreement and disagreement. Where there’s disagreement (and there might be a lot), get the stakeholders to discuss, iron out the differences, and achieve alignment/Nirvana.

Often, stakeholders disagree because they rely too much on their personal opinions and guesses instead of on data from customers and end-users. You can make this whole process go smoother if you are armed with good data to inform the team’s decisions.

User Audience

Services

Project Details

Similar Resources

Serverless ML

You can now deploy your models and get real-time scalable results without ever having to provision a server. Let me show you how I did it.

Watch Demo

DataStax Astra Demo

  • Porting an existing DataStax Enterprise application to DataStax Astra
  • Astra allows for administration-free database services
  • Use the same DataStax tooling and modeling studio for Astra
  • All your APIs continue to work as you expect when moving to Astra
Watch Demo

Astra First Impressions - Porting an Existing Application

Learn about Astra, the new DataStax DBaaS offering for Cassandra.

Watch Demo

Hey TigerGraph! Your 2020 Forward Looking Thoughts Are Already Here!

At Expero, TigerGraph’s 2020 projections are already in place or well underway.

Watch Demo