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Customer 360: Churn Avoidance & Treasure Mapping
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Customer 360: Churn Avoidance & Treasure Mapping
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Summary:
This video is about Customer 360: Churn Avoidance & Treasure Mapping
Churn Sentiment
Similarity & Influence
Churn Interaction
Segmentation & KPI
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C360 for Retail
Graph Analytics
Churn Avoidance, Upsell, Cross Sell
Loyalty, Clickstream Demographics
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Financial Services: Fighting AML and Trade Fraud
Process improvement
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